Visitor's Survey

Thank you for taking the time to visit our website. We hope that it was a positive experience. Please take a minute or two to let us know how we are doing. Your feedback and suggestions will help us enhance our site and better serve you in the future.

1. Please rate the accessibility of this site.
1=Not accessible			5=Very accessible
1	2	3	4	5
What could we do to improve accessibility?
2. Did you use assistive technology to view the website?
Yes			No
3. Please rate ease of finding the information you wanted on the website.
1=Very difficult			5=Very easy
1	2	3	4	5
4. Please rate the ease of navigation on the website.
1=Very difficult			5=Very easy
1	2	3	4	5
5. Please rate the organizational clarity of the site.
1=Very confusing			5=Very clear
1	2	3	4	5
6. How well did this site meet your expectations?
1=Did not meet expectations			5=Exceeded expectations
1	2	3	4	5
7. What is your overall satisfaction with the website?
1=Not satisfied			5=Very satisfied
1	2	3	4	5
8. How likely are you to return to the site?
1=Not likely			5=Very likely
1	2	3	4	5
9. How likely are you to recommend the site to someone else?
1=Not likely			5=Very likely
1	2	3	4	5
10. How did you hear about the website?
Search engine	Friend	Gov. agency	DDC Literature	Other
If you selected "Other," please specify:
Feel free to use the space below to make further comments:
Email Address:
Again, thank you for taking the time to give us your input. Your comments will be used to improve our service to you.

1. Please rate the accessibility of this site.

1=Not accessible

5=Very accessible

1

2

3

4

5

What could we do to improve accessibility?

2. Did you use assistive technology to view the website?

Yes

No

3. Please rate ease of finding the information you wanted on the website.

1=Very difficult

5=Very easy

1

2

3

4

5

4. Please rate the ease of navigation on the website.

1=Very difficult

5=Very easy

1

2

3

4

5

5. Please rate the organizational clarity of the site.

1=Very confusing

5=Very clear

1

2

3

4

5

6. How well did this site meet your expectations?

1=Did not meet expectations

5=Exceeded expectations

1

2

3

4

5

7. What is your overall satisfaction with the website?

1=Not satisfied

5=Very satisfied

1

2

3

4

5

8. How likely are you to return to the site?

1=Not likely

5=Very likely

1

2

3

4

5

9. How likely are you to recommend the site to someone else?

1=Not likely

5=Very likely

1

2

3

4

5

10. How did you hear about the website?

Search engine

Friend

Gov. agency

DDC Literature

Other

If you selected "Other," please specify:

Feel free to use the space below to make further comments:

Email Address:

This site has had

since 7/17/03

©2003 West Virginia